Why is it so hard for people to understand the difference between the company name and the product name. Do you go to WalMart and say "I need to buy a WalMart"? or pull into a Shell station and proclaim"I need 10 gallons of Shell"? So why is it when I ask what product you are calling about you tell me its the name of the company, then I tell you, no thats the company name, what product are you calling about; why the fuck do you repeat yourself? You have two ears I have one mouth, listen to what the fuck I am saying.

/Rant